I would definitely submit your detected file to Norton again for analysis - see Symantec employee Tony Weiss' instructions in the thread How To Submit False Positives. A generic detection is used because it protects against many Trojans that share similar characteristics." I've taken a quick look at the Light Converse site and there are other posts in their forum about executables like LCVP.exe being detected as a trojan by antivirus software (see Pryce's post here for one example), so this could be another false positive detection by Norton if your executable simply exhibits a similar behaviour to a known trojan. LC appears to be infected with " "Īccording to Symantec's A to Z Listing of Threats & Risks, " is a generic detection for many individual but varied Trojans for which specific definitions have not been created. It's getting very annoying repeatedly re-installing the program and excluding it on Norton, only to have it deleted the next time I open the program.
When the problem happened again I reported it to Light Converse but they don't want to listen, despite many customer's complaints, and repeatedly insist that ""LC is clean".Īpparently there is a problem with the excutable file, I don't have a problem with any other program on my computer. Now however every time the program automatically updates when I reboot the program it gets detected by Norton Internet Security as "ws.reputation.1" and is unfortunately deleted from my computer. I reported it a couple of months ago to Norton and it was put on Norton's list of "safe programs".
The program has a continual "ws.reputation.1" false positive problem. You can download a demo of the program here: (To run the full version you need a dongle.) I'm a stage lighting designer/operator using a 3D visualiser CAD software called "Light Converse" to build and program stage shows.